The North Face is part of VF Corporation. VFC also owns brands such as Kipling, Timberland, Napapijri, Icebreaker, Dickies and others
Nottingham, United Kingdom | Supply Chain
As the Senior Resourcing Analyst you will ensure VF Customer Service always has the right people, in the right place, at the right time, to deliver a top notch service to our customers and consistently achieve KPIs and SLAs.
Working collaboratively across departments you will guarantee that plans are in place to ensure effective and efficient resourcing based on forecasted demand and contact arrival patterns.
To achieve this, the Senior Resourcing Analyst will:
To join us, you must:
It will be advantageous if you have:
This is a unique opportunity to prove your analytical genius and demonstrate exceptionally high standards in personal management, impact, communication, work ethic and professionalism.
Barcelona, Spain | Sales
The North Face is looking for a Key Account Manager to coordinate and control El Corte Inglés concession business, looking for opportunities and growing the business in this important client.
A Key Account Manager in The North Face will take on revenue responsibility and he / she will manage the defined key accounts. He / she is also responsible for the implementation of the brand strategic orientation, for the maintenance of customer relationships as well as for the expansion of the business within the Key Account.
The job holder will be the contact person for central buying and for the strategic customer buying. Furthermore, he / she will be planning, implementing and supervising the following tasks: annual meetings with customers; term planning, product planning and line presentations, as well as conducting product and sales trainings.
The main responsibilities are:
Qualifications:
The requirements listed below are representative of the knowledge, skills, and /or abilities required for the individual to be successful in this position.
If you have KAM background in El Corte Inglés, you are used to implement key strategies, plans and you show strong drive towards achievement of agreed targets and objectives, we want to know you.
Nottingham, United Kingdom | Finance
VF Corporation: Purpose Led. Performance Driven.
We’re looking for an outstanding Credit Controller fluent in Italian and English to join our VF Credit team in Calverton, Nottingham, UK.
You may ask “Just who is VF?”. Well, we are the global company behind some of the world’s leading lifestyle brands. Household names such as Vans, Timberland, The North Face, Napapijri, Eastpak and Kipling.
As one of the largest apparel providers in the world, we are passionate about finding great people to join our extended family.
Let’s talk about the role!
As a Credit Controller you will play a key role in managing major European online and high street retail customer accounts within the Italian markets.
We expect that our Credit Controllers deliver unbeatable results whilst also fulfilling the following aspects of the role:
Communicating with customers in their native language, over the phone and by email to discuss payments, credit terms and to resolve any queries
Chasing debt to achieve department targets and to effectively clear disputes
Controlling the customer database and maintaining up to date files
Discussing credit limits and escalating debt up to and including the litigation team
Assessing and reviewing credit limits to provide the best customer service.
How you’ll make a difference...
You are fluent in English and Italian
You are financially and commercially aware with excellent numeracy skills
You are highly customer focussed and results driven to resolve queries
You are computer literate, with proficiency in Excel.
What’s in it for you?
Most companies like to say they offer a competitive salary, an amazing benefit and pension scheme as well as staff discounts (btw we offer 50%!). We also do this, only quite different. Because it’s not just our products which set us apart from others. It’s our people and we believe they deserve to be nurtured and looked after.
That’s why, on top of the usual benefits, we offer much more:
Career ownership, enabling you to build your knowledge and experience across different brands and even different countries
A supportive feedback-based culture where respect and integrity guide us in what we do
Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally.
An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together
Health and wellbeing initiatives
Subsidised canteen as well as break out areas offering complimentary hot drinks
At VF We don’t just make the world’s best apparel and footwear, we power movements of sustainable and active lifestyles for the betterment of people and our planet.
So, if you like what you have read and would like to join our team, then we would love to hear from you!
Stabio, Switzerland | Supply Chain
We are looking for an outstanding Product Developer for The North Face Apparel SMU Team. You will develop apparel for the seasonal SMU ranges across categories. Ensuring alignment with the brand seasonal direction and business needs, regional sourcing capabilities and quality standards.
You will utilize your skills to ensure the product is developed from design concept to final sample, reviewing fits, updating technical packs and BOM. Manage complexity, to identify and propose the best solutions to deliver valuable work in a timely manner.
Strive to create apparel that meets relevant trends and leverages the brand DNA of style, performance, quality and sustainability where applicable.
What you will do:
What you need to succeed:
Stabio, Switzerland | Supply Chain
We are looking for an outstanding Senior Materials and Trims Developer to join our The North Face Team in Stabio, Switzerland.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
The North Face is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 30 brands.
What will you do?
As a member of the product team, you will collaborate with the merchandisers, designers, apparel developers and sourcing partners to deliver materials and trims which support the overall business strategy and seasonal design direction ensuring to achieve margins targets, quality standards and fitness for purpose.
What you need to succeed?
Stabio, Switzerland | Supply Chain
We are looking for an outstanding Senior Outerwear Product Developer to join our The North Face Team in Stabio, Switzerland.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
The North Face is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 30 brands.
What will you do?
As a member of the product team, you will be involved in developing product from design concept, through prototyping and into production. Collaborating with the merchandisers, designers and sourcing partners to ensure all concepts are executed to achieve margins targets, quality standards and are fit for purpose.
What you need to succeed?
Kendal, United Kingdom | Sales
We’re looking for an outstanding Strategic Key Account Manager JD to join our The North Face team based in the UK with travel / proximity to the North West.
The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
The North Face is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 30 brands.
Let’s talk about the role!
As Strategic Key Account Manager for JD group you will be able to shape the Brand future in one of our key EMEA markets with our premier account. The role has the ultimate end responsibility for achieving all the key Strategic Account goals and reports to the JD Group Senior Manager.
As KAM you are the account lead and ultimately responsible to ensure all opportunities in the areas of sales, marketing, product and operations are heard and quantified.
The primary goal is to ensure that all seasonal and yearly quantitative and qualitative objectives are met and aligned to the overall EMEA/country strategy while maintaining the authenticity and integrity of the brand.
We expect you to deliver unbeatable results whilst also fulfilling the following aspects of the role:
• Develop a strategy for the account built on a strong partnership, excellent contact management and in alignment with the wider EMEA Go-To-Market strategy.
• Ensure deep knowledge of the market to define pricing strategy and quantify key opportunities
• Drive business and profitability in line with the brand guideline leveraging in-store brand presence and brand guideline
• Lead the development of account specific marketing plan
• Drive the seasonal selling Go-To-Market process, including assortment planning and segmentation to ensure market differentiation
• Lead forecasting and planning process, with specific attention to seasonal and monthly product forecasting plans
What you need to succeed?
• Solid and relevant experience in sales, with some experience in Strategic Key Account Management
• Strong knowledge of the Outdoor/ Sports industry is an advantage
• Shown strong influencing skill to work across a complex matrix organization
• Ability to work at a strategic level but willing and able to manage details
• Task oriented and results driven
• Strong relationship building, influence and negotiation skills
• Strategic and analytical mindset
• Ability to prioritize and plan
What’s in it for you?
Along with a competitive financial package, we offer a flexible, casual work setting, and generous employee discounts on all our amazing VF brands. And it’s not just our products which set us apart from others, it’s our people!
We believe they deserve to be nurtured and looked after. That’s why, on top of comprehensive benefits, we offer much more:
• Career ownership, enabling you to build your knowledge and experience across different brands and countries
• A supportive feedback-based culture where integrity guide us in what we do
• Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally.
• An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together
If you liked what you have read and want to join our team then we would be keen to hear from you!
Stabio, Switzerland | Marketing
GENERAL SUMMARY
The Senior Brand Marketing Manager is responsible for creating and managing the brand and product strategies, campaigns, tools and content, to connect with consumers throughout the purchase funnel, from planning to execution. This role requires a proven track record in people management, as well as in building strong brand and product marketing campaigns by leveraging the full marketing mix and delivering integrated solutions fully aligned with our brand DNA and strategies. The objectives of this role are to strengthen brand health metrics and improve MROI / copy testing / ad recall results. Digital first and KPI driven, this role is critical to driving the success of the brand. An understanding and passion for the outdoor landscape and marketplace is a must.
PRIMARY ACCOUNTABILITIES
QUALIFICATIONS
Paris, France | Sales
ATTACH(E) COMMERCIAL(E)
Afin de renforcer ses équipes, The North Face est à la recherche d'un(e) excellent(e) Attaché(e) Commercial(e) sur le secteur Paris/Nord.
The North Face est la plus importante société d'exploration au monde. Nous éveillons la curiosité. Nous osons déranger l'ordre établi. Nous créons des communautés. Et nous dirigeons avec intégrité. Nous sommes une communauté d'explorateurs en recherche constante de nouvelles idées, de nouveaux endroits et de nouvelles personnes avec lesquelles tisser des liens.
The North Face est une filiale de VF, la plus importante société de vêtements et de chaussures au monde, comprenant plus de 30 marques.
En tant qu’Attaché(e) Commercial(e), vous jouerez un rôle essentiel dans la gestion commerciale d’une des régions les plus importantes pour The North Face en France.
Parlons donc de ce poste !
Nos Attaché(e) Commercial(e) disposent selon nous d'une excellente opportunité de développer tout leur potentiel. Pourquoi ? Parce que nous offrons le soutien d'une entreprise mondiale tout en responsabilisant nos employés et nous valorisons la contribution individuelle.
Nous attendons de nos Attaché(e)s Commerciaux une gestion autonome de la stratégie commerciale de leur secteur accompagnée de prise d’initiative en accomplissant les fonctions suivantes :
Comment ferez-vous la différence ?
Vous êtes dynamique, autonome, enthousiaste et avez le goût du challenge. Vous êtes passionné(e) par le sport de montagne et avez une forte sensibilité et passion aux produits Lifestyle. Vous savez transmettre cette passion à vos partenaires et constituer une relation de confiance exceptionnelle.
Votre expérience professionnelle vous permet de :
Qu'avez-vous à y gagner ?
La plupart des entreprises aiment à dire qu'elles proposent un salaire compétitif, voiture de fonction, des primes et des plans retraite exceptionnels ainsi que des remises pour le personnel ou des avantages exceptionnels. Mais nous nous démarquons. Car ce ne sont pas seulement nos produits qui nous distinguent de la concurrence. Ce sont nos employés et nous pensons qu'ils méritent que nous veillions sur eux et les aidions à se développer.
Nous offrons donc bien plus que les avantages habituels :
Si ce que vous avez lu vous plaît et que vous souhaitez rejoindre notre équipe, nous serions ravis que vous nous contactiez !
Pederobba, Italy | Customer Service
For The North Face Customer Service Department in Pederobba (Treviso) we are looking for a Customer Service Representative French & English speaking.
GENERAL SUMMARY
First point of contact for our wholesale Accounts, responsible for tracking the lifecycle of accounts from order entry to final delivery. Engage and manage relationships with external and internal stakeholders to ensure smooth
orderbook management, with a main focus being optimising conversion by utilising pivotal connections with central and regional functions.
PRIMARY RESPONSIBILITIES
Understand and manage Wholesale accounts across several markets in the EMEA region.
Manage the wholesale orderbook according to product availability, customers and business requirements.
Ensure timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
Be responsible for compiling and generating Orderbook reports as they relate to customers.
Participate in meetings with internal and external stakeholders and manage email & phone communication.
Process amendments to the orderbook such as cancellations and repricing.
Interpret a variety of daily reports as needed by the business.
Contribute to central-led projects to improve and harmonize cross-branded initiatives, if required.
Follow the end-to-end order to shipment process, liaising with our Warehouse (Distribution Centre) to ensure timely shipping.
Coordinate customer special handling & export requirements for shipments, giving clear instructions to the Warehouse.
Liaise with the credit and sales teams to ensure there are no blockers to process and ship products to customers, raise sundry documents for specific commercial agreements.
Work collaboratively with our Customer Resolution Team in order to resolve disputes & process returns in line with SLA’s.
Work with sales operations and planning to track shortages and delays to supply, communicating to the customer where required in order to maintain a clean orderbook.
Product and Marketing, learn and understand the key initiatives in terms of core products and marketing investments that support the sales campaign in the season to ensure the products are served on time.
Any other ad hoc requests to support the department and the business as and when required.
SKILLS AND EXPERIENCE
The requirements listed below are representative of the knowledge, skills, and /or abilities required for the individual to be successful in this position.
Fluent French & English – mandatory
Italian speaker
Outstanding verbal and written communication
Worked in a customer service role in a similar environment
Minimum of one year of related experience
PC literate with strong Excel skills with the ability to interpret vast amounts of data and produce reports
Strong analytical skills with a flair for problem-solving
Understanding of logistics and Warehouse activity
Experience of order management in SAP (or similar)
Ability to balance responsibilities in a dynamic and fast-paced environment
GUIDING PRINCIPLES
Live with Integrity
Integrity is a character trait which compels us to stay true to ourselves, operating with honesty, fairness and responsibility so we build genuine connections and achieve success the right way.
Openly communicates thoughts, decisions, motives, and agendas Acts with honesty, upholds professional ethics and respects confidentiality Holds self accountable by owning choices, following through on commitments Gains self-awareness about strengths and opportunities for growth
Act Courageously
It takes courage to make a difference. This principle means stepping up, speaking out, making tough decisions and taking action to ignite change in response to our rapidly changing world.
Takes initiative and opportunities to make things better Addresses tough issues and problems quickly, decisively, fairly, and respectfully Uses analysis, wisdom, experience, and judgement to make well-reasoned recommendations that improve upon the status quo Adjust to and embrace change as necessary for success
Be Curious
Being curious is all about asking questions and remaining open to possibilities. It fuels new experiences, builds humility, and enables a desire to seek out different approaches and perspectives, so that we adapt and evolve quickly.
Seeks new experiences that provide an opportunity to learn; takes on challenges Reflects on and learns from mistakes as well as successes and takes action to activate new skills Learns quickly when facing new problems. Seeks opportunities to learn about different perspectives, approaches and options; welcomes differences
Act with Empathy
Empathy is the humanizing quality that inspires us to seek true understanding of a person or situation, make connections, treat one another with dignity and respect, to create an environment where we can all do our best work.
Observes other choice of words, tone of voice, expressions, and other nonverbal behaviour to interpret how they are feeling Maintains dignity of others Prioritizes the needs of the team above oneself Asks questions and listens to understand others’ perspectives before seeking to be understood by them Shares direct feedback, both positive and constructive, in a timely manner
Persevere
Perseverance is about hard work and a commitment to excellence. It’s what drives our results and causes us to demonstrate strength in the face of adversity.
Pursues tasks with energy, drive, and a commitment to results Develops collaborative relationships to accomplish goals Establishes courses of action to ensure that work is completed efficiently and effectively Convinces others to take action by acting with diplomacy and tact
Full time, from Monday to Friday
Stabio, Switzerland | Marketing
The North Face is looking for an exceptional Integrated Marketing Operations Director to join our EMEA Marketing team based in Stabio, Switzerland.
Let’s Talk about the Role
A pivotal new transformational leadership, operational strategy and execution role to orchestrate the delivery of best practice organisation and process efficiencies through the adoption and unification of consistent marketing processes and outputs across all channels within the function.
As the Integrated Marketing Operations Director for The North Face you will serve as a core function for marketing, providing cross functional coordination, communication and reporting.
How You Will Make a Difference
The objectives of this role are to build a comprehensive End-to-End process management set-up that allows each Marketing Team to execute more effectively and efficiently. You will achieve this by:
Skills for Success
You will be a proven change ‘transformational’ leader in retail brands and/or wider parallel sectors such as FMCG, Tech or Consultancy with 8-10 years of experience and:
A formal education and subsequent University Bachelor or Master’s degree in Marketing are nice to have, but we are most interested in your total experience and professional achievements.
Our Guiding Principles
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
About VF
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com
Join the North Face Family
The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve.
As we enter our sixth decade, we pledge to:
We just have one question. Are you in?
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